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LEGAL FRAMEWORK FOR PROTECTING YOUR PERSONAL DATA

This privacy notice is written to comply with the European Union General Data Protection Regulation (GDPR). GDPR gives control to citizens and residents over their personal data.

DATA CONTROLLER
  • Name: MUSO TNT LIMITED
  • Phone: +44(0)20 7403 4543
  • Email: gdpr at muso dot com
  • Address: 1st Floor, 207-215 King’s Cross Road, London, WC1X 9DN
  • DATA PROTECTION OFFICER
  • Name: Kristian Sotiroff
  • Email: kristian dot sotiroff at muso dot com
  • Address: 1st Floor, 207-215 King’s Cross Road, London, WC1X 9DN
  • PURPOSES OF PROCESSING YOUR PERSONAL DATA

    MUSO TNT LIMITED processes personal information to enable it to act as an intermediary for any transactions including DMCA Takedown Notice, and anti-piracy services for its clients; promote its goods and services; maintain its accounts and records and to support and manage its staff.

    MUSO TNT LIMITED may maintain personal data for:

  • clients
  • suppliers
  • professional advisers and consultants
  • enquirers, complainants
  • employees
  • claimants
  • LEGITIMATE INTERESTS FOR PROCESSING YOUR PERSONAL DATA

    MUSO TNT LIMITED recognises the importance of protecting the privacy of the users. Any personal data collected will be treated as confidential in line with the principles of GDPR Article 5.

    What information does MUSO TNT LIMITED collect?

    1. Information given directly to MUSO TNT LIMITED by the data subject.
    2. Information about the data subject given to MUSO TNT LIMITED by a third party.

    Conditions for legally processing personal information

    1. Data subject consent to the processing
    2. Establishing and delivering a contractual obligation for the data subject
    3. Compliance with a legal obligation
    4. To protect the vital interests of the data subject
    5. Performing a task carried out in the public interest or in the exercise of official authority
    6. MUSO TNT LIMITED’s legitimate business interests

    Condition 2 does not apply to contacts where communication is B2B. Condition 5 does not apply to MUSO TNT LIMITED.

    TYPE OF PERSONAL DATA COLLECTED

    Contacts (Any person who MUSO TNT LIMITED needs to maintain as a contact)
    MUSO TNT LIMITED collects the minimum amount of personal data required to conduct business. Primary contact data includes name, email address, address, and telephone number.

    Staff (permanent, part-time, contract, temporary, non-executive)
    MUSO TNT LIMITED collects information for Human Resources purposes to service the requirements of employees and comply with UK employment and fiscal laws, and regulatory requirements.

    Clients
    To conduct business as an anti-piracy services and consumption data provider, MUSO TNT LIMITED collects only the data it requires. Most of the identification data is at organisation level, but some information collected refers to the Directors: names and qualifications.

    Statutory and non-statutory checks
    To conduct business as an anti-piracy technology and data supplier, and comply with UK law, MUSO TNT LIMITED requests and receives information with regards to data about and related to content which is consumed illegally for the purposes of taking down the infringing content and to collect related data on said infringements.

    Contractual information
    To conduct business, MUSO TNT LIMITED collects only the relevant data it requires to fulfil its contractual obligations. The amount of data collected is the minimum required to meet these obligations.

    Financial
    To collect and effect payments, MUSO TNT LIMITED stores payment and account details for its clients and employees.

    Other
    MUSO TNT LIMITED holds formal and informal events. MUSO TNT LIMITED may collect and industry event attendee contact information and take photographs of the event containing attendees.

    Email addresses
    All email addresses collected by a form or an email message will be stored. MUSO TNT LIMITED will use the email address primarily to respond to requests or conduct correspondence with regards to legitimate interests e.g. a policy, claim, etc. MUSO TNT LIMITED may forward emails to other employees or MUSO TNT LIMITED approved third parties for further processing. MUSO TNT LIMITED may also use email addresses to make contact regarding our organisation or as part of legitimate day-to-day operational needs. Emails and telephone calls will be used for the purposes outlined at the time of collection or registration in accordance with the data subject’s preferences.

    The categories of people who will access or receive the data
    MUSO TNT LIMITED sometimes need to share the personal information it processes with individuals themselves and also with other organisations. Below is a description of the types of organisations MUSO TNT LIMITED may need to share some of the personal information it processes with for one or more reasons.

  • business associates and professional advisers
  • central government
  • courts and tribunals
  • credit reference agencies
  • current, past or prospective employers
  • debt collection and tracing agencies
  • educators and examining bodies
  • employment and recruitment agencies
  • family, associates and representatives of the person whose personal data we are processing
  • financial organisations
  • healthcare and welfare organisations
  • law enforcement and prosecuting authorities
  • ombudsmen and regulatory authorities
  • other companies in the same group
  • suppliers and services providers
  • trade and employer associations
  • TRANSFERRING YOUR PERSONAL DATA

    Your personal data collected by MUSO TNT LIMITED may be stored and processed in the United Kingdom or any other country in which MUSO TNT LIMITED or associated third parties maintain facilities. Should MUSO TNT LIMITED need to transfer your personal data, MUSO TNT LIMITED will take reasonable measures to ensure that transfers of your personal data only go to third parties that also comply with the GDPR.

    KEEPING YOUR PERSONAL DATA

    Retention of specific records may be necessary for one or more of the following reasons:

  • To fulfil statutory or other regulatory requirements.
  • To evidence events/agreements in case of disputes.
  • To meet our operational needs.
  • To meet any historical purposes.
  • Personal data that is collected and subsequently never used for any business purpose will be reviewed and may be destroyed at MUSO TNT LIMITED’s discretion.

    YOUR RIGHTS OVER YOUR PERSONAL DATA GIVEN TO MUSO TNT LIMITED

    You have rights regarding the personal data we store on your behalf. These are:

  • Access to a copy of your personal data;
  • Object to processing;
  • Stop receiving direct marketing material;
  • Object to decisions being taken by automated means;
  • Have inaccurate personal data rectified, blocked, erased or destroyed;
  • Lodge a complaint with the ICO;
  • Claim compensation for damages caused by a breach of the GDPR.
  • Should you ever wish to exercise any of these rights, please contact the Data Protection Officer.

    WHY MUSO TNT LIMITED NEEDS TO USE YOUR PERSONAL DATA

    Your personal data is required for communication and setting up a contractual agreement to provide products and services. Without this data MUSO TNT LIMITED will not be able to communicate with you or enter into a contractual agreement with you. This includes both business and employment contracts.

    AUTOMATED PROFILING USING YOUR PERSONAL DATA

    MUSO TNT LIMITED does not use automated profiling.

    Google Analytics

    Website Browsing: When browsing our website we use Google Analytics to collect and process activity on our website to help us improve our content with a better understand of our visitors. Please read Google’s privacy policy: How Google uses data when you use our partners’ sites or apps for more details about the information collected by Google Analytics and how it is used.

    Hotjar

    We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

    You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.